Your guests get answers.
You get your time back.
HostOps is AI-powered guest chat trained on your property. Your hot tub rules. Your parking. Your checkout routine. It handles every question — WiFi passwords, late-night emergencies, local tips — so you don't have to.
Set up in 10 minutes. Works on any device. No app download needed.
Ask it anything. It knows the property.
💡 Try “the hot tub isn't heating up” or “what's the WiFi password?”
Hi! 👋 I'm the AI concierge for Coastal Retreat. Ask me anything about the property — WiFi, check-in, hot tub, local spots, you name it.
Real AI, trained on an actual house manual. Open full-screen ↗
Your guests get instant answers — WiFi, check-in, local tips, emergencies — 24/7, without you lifting a finger.
Works from the first message. No training required.
Sound familiar?
You didn't get into STR to be a 24/7 call center.
It's midnight. A guest is texting about the WiFi password. Again.
You manage 7 properties. You're answering the same questions 40 times a week.
A guest can't figure out the hot tub. You're troubleshooting remotely at 9pm.
Airbnb's AI knows how to cancel reservations.
HostOps knows your property.
Generic AI answers generic questions. HostOps is trained on your specific property — and answers the questions guests actually ask at 11PM.
- —Doesn't know your WiFi password
- —Can't explain your hot tub controls
- —No idea where to park at your property
- —Generic checkout instructions only
- —Can't recommend your local restaurants
- ✓Knows your exact WiFi name & password
- ✓Walks guests through your specific hot tub
- ✓Explains your driveway, garage, parking
- ✓Gives your checkout steps, not generic ones
- ✓Recommends the restaurants YOU love
Airbnb's AI handles reservations and cancellations — a platform problem. HostOps handles your guests' 11PM questions — your problem. They're solving completely different things.
Set up in 15 minutes.
No training required. Atlas learns from your existing house manual.
Upload your house manual
Paste your house rules, check-in guide, WiFi info, and local tips. Atlas reads it once and remembers everything. No formatting required — just your existing document.
Share your guest link
You get a unique property URL and QR code. Put it in your welcome message, stick it on the fridge — wherever guests look first. No app download required.
Atlas handles the messages
Guests ask naturally. Atlas answers instantly — WiFi at midnight, checkout on Sunday, what to do if the hot tub makes a noise. True emergencies get escalated to you with full context.
Everything your guests need to know
Check-in & access
Check-in times, parking, key pickup — Atlas answers instantly so guests always know what to do.
WiFi & devices
Network names, passwords, thermostat, TV remotes, smart speakers — all covered.
Amenity instructions
Hot tub, BBQ, fireplace, kayaks — step-by-step guidance so guests never need to call.
Local recommendations
Your favorite restaurants, activities, and hidden gems — personalized to your property's neighborhood.
Emergency handling
Fire, medical, flood — Atlas routes emergencies correctly and stays calm so guests do too.
Weekly reports
See exactly how many questions were answered, hours saved, and what guests are asking most.
Works for any short-term rental operation
Whether you manage a handful of vacation rentals or a full boutique hotel — HostOps scales with you.
STR Operators
3–20 vacation rentals on Airbnb, VRBO, or direct. Stop answering the same questions across every property.
Property Managers
Managing 20–100+ units for multiple owners? HostOps handles guest communication at scale.
Boutique Hotels
Give every room a 24/7 concierge. Guests get instant answers; your front desk focuses on what matters.
Simple pricing
No hidden fees. No per-message charges. Just results.
- ✓AI guest concierge — 24/7, instant answers
- ✓Unlimited guest questions
- ✓Emergency routing & escalation
- ✓Weekly analytics reports
- ✓QR code for every property
- ✓Setup support included
Managing a hotel or 10+ properties? Get in touch for custom pricing.
Start free — no credit card required →Ready to stop being on-call?
Set up in 10 minutes. Free for 30 days.
Get started free →